Auto Body Collision Estimator

Lund Collision, Powered by VIVE Collision; Paper Mill Village (MA); On-site; USD 65,000 - 100,000; Full time

Job summary

Lund Collision, Powered by VIVE Collision in Bridgewater, MA is seeking an Estimator to own the full repair estimates and drive the repair process from teardown to completion.

Ideal candidates have 3+ years in automotive collision repair, strong estimating and communication skills, and familiarity with CCC ONE and BAR/DRP processes. Join a team focused on accuracy, efficiency, and customer service excellence.

Qualifications

• Estimate drive-in appointments and walk-in customers; complete repair plans
• Complete process review with the customer
• Repair Orders: BAR (CA) and DRP compliance; obtain authorizations
• Check in the vehicle with the customer at drop-off
• Prepare and finalize paperwork for final customer packet (DRP, final invoice)
• Post-repair plan documentation
• Comply with current OEM repair procedures
• Provide post-repair status updates to the customer
• Total loss administration
• Final QC including test drive; deliver vehicle to customer

Responsibilities

• Estimate all drive-in appointments and walk-in customers and complete repair plans
• Complete process review with the customer
• Repair Orders: BAR (CA) and DRP compliance, including obtaining proper authorizations
• Check in the vehicle upon drop off with the customer
• Prepare and complete proper paperwork for the final customer packet prior to vehicle delivery (DRP, final invoice)
• Post-repair plan documentation
• Comply with all up-to-date OEM repair procedures
• Provide post-repair plan communication, including all vehicle status updates
• Total loss administration
• Perform other related duties as assigned to ensure an excellent customer service experience
• Final QC, including the test drive
• Deliver vehicle to customer upon completion

Skills

Sales

Estimating

Blueprinting

Customer service

Communication

Multi-tasking

I-CAR training

CCC ONE estimating system

Tools

CCC ONE

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Bridgewater, MA, US

7 days ago Requisition ID: 3427

Salary Range: $65,000.00 To $100,000.00 Annually

Are you highly motivated, customer-focused, and reliable? Are you looking for a collision repair company that values PEOPLE and PROCESSES while working alongside those with a PASSION for auto repair? This is your opportunity!

If you are tired of the mediocre shop, allow VIVE Collision to take you out of the average and put you into the future of the collision repair business.

Each teammate is a valued part of the repair process. We support each team member with the tools and technology needed to succeed. Cutting-edge estimating software and management systems to assist with efficient and accurate estimates. Fully staffed front offices, parts managers, and all the training you can handle. Join our customer-first way of doing business and help improve the industry.

What’s in it for you?

• Medical, Dental , and Vision insurance options for you and your family (this includes domestic partners)

• $50,000 employer-paid life insurance policy

• 401K plan with an employer match

• Employee Assistance Program includes confidential assistance in the following areas

• Counseling from relationships to stress and substance abuse

• Work/Life benefits , including personal, financial, and legal issues

• Self-Help benefits

• Peak performance coaching

• Lifestyle saving benefits for wellness, shopping, travel

• Personal development and training

• Heath savings account to assist with medical bills

• Paid time off to promote work-life balance, including

• 8 paid holidays , including Black Friday , and get your Birthday as a floating holiday!

• Growth opportunities within our company

• Paid training including industry certifications, I-Car & OEM

The specific pay rate/salary offered to a candidate may be influenced by several factors including experience, education, specialized certifications from OEMs, and where the job is located.

An Estimator is responsible for owning the full estimates and repair process post-vehicle teardown and ensuring quality repairs are provided promptly. This position requires teammates to have a proven track record of high performance, possess an advanced level of technical knowledge regarding collision repair estimates, be able to communicate detailed repair processes to Body Technicians , and be familiar with major insurance carrier procedures and requirements.

Job Requirements:

• Estimate all drive-in appointments as well as “ walk-in ” customers and complete repair plans

• Complete process review with the customer

• Repair Orders: All files are opened with BAR (CA) and DRP compliance, including obtaining proper authorizations

• Check in the vehicle upon drop off with the customer

• Prepare and complete proper paperwork for the final customer packet prior to vehicle delivery (DRP, final invoice)

• Post-repair plan documentation

• Comply with all up-to-date OEM repair procedures

• Provide post-repair plan communication , including all vehicle status updates

• Total loss administration

• Perform other related duties as assigned to ensure an excellent customer service experience

• Final QC, including the test drive

• Deliver vehicle to customer upon completion

Skills, Qualifications & Requirements:

• Must be at least 18 years of age

• Minimum of 3 years experience in automotive collision repair

• Proficiency in sales, estimating, blueprinting, and customer service

• I-Car training preferred

• Knowledge of the CCC ONE estimating system preferred

• Ability to effectively communicate with others

• Ability to read and understand instructions, written estimates, and work orders

• Multi-tasking; adapt easily to fast-paced environments

We are an equal opportunity employer and consider all qualified applicants equally regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.