Collision Repair Front Desk & Customer Experience Pro

Allard Collision; Phoenix, Northern (AZ, KY); Hybrid; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Job summary

Allard Collision in Phoenix, AZ seeks a friendly Customer Service Representative to join the office team. You will manage front desk responsibilities, handle scheduling, and support administrative coordination while delivering excellent customer communication.

The role requires strong communication, high school diploma, and familiarity with Microsoft Office. We offer a team-oriented environment, opportunities for growth, and competitive benefits discussed during interview.

Qualifications

• High school diploma or equivalent required.
• Previous front desk, customer service, or administrative experience preferred.
• Proficiency in Microsoft Office and familiarity with office software systems.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist customers at the front desk.
• Answer calls, direct calls, take messages, and respond to emails.
• Schedule appointments and coordinate with service advisors.
• Process payments and issue receipts.
• Maintain front office and waiting areas.

Skills

Communication

Multitasking

Organizational skills

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Office software systems

Job description

Allard Collision in Phoenix, AZ seeks a friendly Customer Service Representative to join the office team. You will manage front desk responsibilities, handle scheduling, and support administrative coordination while delivering excellent customer communication.

The role requires strong communication, high school diploma, and familiarity with Microsoft Office. We offer a team-oriented environment, opportunities for growth, and competitive benefits discussed during interview.