Customer Service Specialist - Auto Collision Front Desk

Kaizen Collision Center; Longmont (CO); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance – Curative

Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Ongoing Training

Job summary

Kaizen Collision Center in Longmont, CO is hiring a Customer Service Representative. You will greet customers, explain repair steps, assist with insurance questions, and provide timely updates to ensure a smooth experience.

Ideal candidates are friendly, organized, dependable, and able to handle a busy front desk with professionalism. Bilingual Spanish/English is a plus, and growth within the company is encouraged.

Qualifications

• Excellent customer service and communication skills required.
• Able to multitask while maintaining attention to detail.
• Organized, dependable, team-oriented with a positive attitude.
• Comfortable using computers and office software.
• Spanish/English bilingual is a plus.

Responsibilities

• Greet customers in person and over the phone.
• Explain the collision repair process to customers.
• Assist with insurance and rental questions.
• Provide timely repair updates and answer questions.

Skills

Customer service

Communication

Multitasking

Organized

Teamwork

Computer skills

Tools

Office software

Job description

Kaizen Collision Center in Longmont, CO is hiring a Customer Service Representative. You will greet customers, explain repair steps, assist with insurance questions, and provide timely updates to ensure a smooth experience.

Ideal candidates are friendly, organized, dependable, and able to handle a busy front desk with professionalism. Bilingual Spanish/English is a plus, and growth within the company is encouraged.