Collision Repair Estimator & Workflow Coordinator

Jobtailor; Richardson (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

Crash Champions is seeking an experienced estimator to educate customers on repair processes, assist with insurance procedures, and manage each repair from start to finish with strict quality control.

You will complete initial estimates, finalize estimates after full evaluation, and lock the repair orders, while coordinating with Body Technicians and carriers using CCC One, Mitchell, and Audatex.

Qualifications

• Customer service experience in collision repair preferred.
• Experience with insurance procedures preferred.
• Familiarity with estimating systems required.
• Strong organizational and multitasking abilities.
• Ability to adapt to fast-paced environment.

Responsibilities

• Educate customers on repair processes, insurance procedures, and rights.
• Complete initial estimates and lock final estimates.
• Manage each repair throughout the process with quality control.
• Keep customers informed on vehicle status.
• Pull and review data with Body Technicians.
• Complete post-scanning and pre-close final repair order.
• Handle disbursement paperwork and file exceptions.
• Ensure carrier-specific requirements are complete.

Skills

Customer Service Skills

Organization and Multi-Tasking Skills

Good time management

Adapt to fast-paced environment

Knowledge of dealing with Insurance

Knowledge of multiple estimating v [S]

CCC One Experience

Mitchell and Audatex Knowledge

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions is seeking an experienced estimator to educate customers on repair processes, assist with insurance procedures, and manage each repair from start to finish with strict quality control.

You will complete initial estimates, finalize estimates after full evaluation, and lock the repair orders, while coordinating with Body Technicians and carriers using CCC One, Mitchell, and Audatex.