Collision Repair Estimator & Customer Advocate

Crash Champions; Bozeman (MT); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions is seeking motivated participants for a hands-on program in the Bozeman, MT area. You will learn to optimize repair estimates, educate customers on the collision repair process, and support KPI-driven DRP partnerships while delivering trusted, personal service.

Participants will train in areas such as estimating accuracy, customer communication, insurance processes, and total-loss administration, with a focus on becoming proficient in the Crash Champions methods.

Qualifications

• To be selected, a candidate must embody professionalism and display the skills consistent with the Crash Champions culture and brand, including but not limited to:

Responsibilities

• Optimizing and developing accurate repair estimates in a manner that enables the organization to achieve profit benchmarks.
• Educating customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Providing all estimates in such a manner that allows the organization to succeed in our DRP partnerships and achieve KPI goals.
• Finalizing total loss administration.
• Providing personal, trusted service by reviewing the comprehensive repair process with customers.
• Greeting customers by phone or in-person
• Educating customers about the collision repair process including insurance claims information, processing, and payment procedures.

Job description

Crash Champions is seeking motivated participants for a hands-on program in the Bozeman, MT area. You will learn to optimize repair estimates, educate customers on the collision repair process, and support KPI-driven DRP partnerships while delivering trusted, personal service.

Participants will train in areas such as estimating accuracy, customer communication, insurance processes, and total-loss administration, with a focus on becoming proficient in the Crash Champions methods.