Collision Parts Coordinator - Fast-Paced Parts Specialist

Holdings LLC; Allendale Charter Township (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

PTO

Parental leave

Paid holidays

Medical, prescription, dental & vision

401(k) with company match

Short-Term Disability & Life Insurance

Continuing Education Opportunities

Uniform stipend

Voluntary Daily Pay

Job summary

Gerber Collision & Glass is seeking a Parts Coordinator to manage ordering, receiving, storing, dispatching, and returning parts for each repair order. You will verify accuracy and quality of parts to support production schedules and vehicle needs.

The role emphasizes effective communication, accuracy, and teamwork in a fast-paced collision and glass service environment, ensuring customer satisfaction and smooth operations.

Qualifications

• High School Diploma or equivalent.
• 1-3+ years of experience working with automotive parts.
• Customer service oriented with strong organizational ability under pressure.
• I-CAR registered or working towards Gold Class certification.

Responsibilities

• Ensure WOW plan execution and customer experience is exceptional.
• Communicate customer requests to appropriate team members.
• Order and receive parts from vendors; verify quality and quantity.
• Distribute parts to shop per production schedule; track parts by RO#.
• Enter parts invoices into MIS; reconcile vendor invoice history.

Skills

Parts knowledge

Customer service

Attention to detail

Communication skills

Multi-tasking under pressure

Education

High School Diploma or equivalent

I-CAR registered (towards Gold Class)

Tools

Summit MIS

Repair Centre MIS

Mitchell

Audatex

Car-part

Progi

LKQ B2B

Job description

Gerber Collision & Glass is seeking a Parts Coordinator to manage ordering, receiving, storing, dispatching, and returning parts for each repair order. You will verify accuracy and quality of parts to support production schedules and vehicle needs.

The role emphasizes effective communication, accuracy, and teamwork in a fast-paced collision and glass service environment, ensuring customer satisfaction and smooth operations.