Collision Parts Coordinator — Fast-Paced, Customer-Focused

Gerber Collision & Glass; Michigan; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

PTO

Parental leave

Holidays

Health insurance

401(k) with company match

Short-Term Disability

Education opportunities

Safety glasses program

Uniform stipend

Daily pay option

Job summary

Gerber Collision & Glass is seeking a Parts Coordinator to provide an exceptional customer experience by managing the ordering, receiving, storing, dispatching and returning of parts for each repair order.

You will verify parts accuracy, coordinate with vendors, and ensure timely distribution to meet the production schedule and vehicle needs. Prior auto body parts experience and I-Car progress are valued.

Qualifications

• High School Diploma or equivalent.
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus).
• Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations.
• I-Car Registered (working towards Gold Class certification).

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended MIS.
• Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes to all required team members.
• Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report.
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

Skills

Communication

Attention to detail

Multi-tasking

Vehicle repairs knowledge

Problem solving

Computer proficiency

Organizational skills

Team collaboration

Adaptability

Other duties as assigned

Education

High School Diploma or equivalent

I-Car Registered (working towards Gold Class)

Tools

Summit

Repair Centre

Mitchell

Audatex

Car-part

Progi

LKQ B2B

Job description

Gerber Collision & Glass is seeking a Parts Coordinator to provide an exceptional customer experience by managing the ordering, receiving, storing, dispatching and returning of parts for each repair order.

You will verify parts accuracy, coordinate with vendors, and ensure timely distribution to meet the production schedule and vehicle needs. Prior auto body parts experience and I-Car progress are valued.