Collision General Manager

Jobtailor; North Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in North Las Vegas is seeking an experienced Collision Repair Shop Manager to lead daily operations, drive throughput, and ensure top quality from vehicle intake through delivery.

You will assign repair jobs, manage staff, review DRP estimates, and coach team members to meet deadlines while upholding Crash Champions and I-CAR standards. A strong background in collision repair and estimation tools is essential.

Qualifications

• Knowledge of the collision industry, including insurance procedures and requirements for various carriers.
• Aptitude in decision-making and problem solving
• Ability to lead and work collaboratively with others to meet shared objectives.
• Demonstrated ability to meet deadlines and achieve successful results.

Responsibilities

• Meet or exceed location revenue goals and other KPIs
• Manage the front and back of shop from vehicle intake through delivery to ensure throughput, production quality, and efficiency
• Assign repair jobs to Body Technicians and prioritize vehicles for teardown or paint
• Support teammates during peak times by receiving customers, checking in vehicles, and writing estimates
• Ensure repairs meet Crash Champions and I-CAR quality standards
• Ensure repairs are billed accurately and back-of-shop PPE protocol is upheld
• Complete shop payroll and staffing processes, including punch-in/out guidelines and flag-hour procedures
• Manage staff PTO, vacation, or leave
• Communicate with Body Technicians, Collision Estimators, and Parts Managers to manage daily production flow
• Write DRP-compliant estimates after disassembly and damage discovery, update Collision Estimator estimates, and lock final estimates
• Interview and hire candidates, and provide teammate coaching, feedback, and development support

Skills

Leadership

KPI Management

Decision‑Making

Problem Solving

Team Leadership

Communication

Coaching and Development

Deadline Management

Customer Service

Tools

CCC ONE Total Repair Software

Computers and Technology

Job description

• Meet or exceed location revenue goals and other KPIs
• Manage the front and back of shop from vehicle intake through delivery to ensure throughput, production quality, and efficiency
• Assign repair jobs to Body Technicians and prioritize vehicles for teardown or paint
• Support teammates during peak times by receiving customers, checking in vehicles, and writing estimates
• Ensure repairs meet Crash Champions and I-CAR quality standards
• Ensure repairs are billed accurately and back-of-shop PPE protocol is upheld
• Complete shop payroll and staffing processes, including punch-in/out guidelines and flag-hour procedures
• Manage staff PTO, vacation, or leave
• Communicate with Body Technicians, Collision Estimators, and Parts Managers to manage daily production flow
• Write DRP-compliant estimates after disassembly and damage discovery, update Collision Estimator estimates, and lock final estimates
• Interview and hire candidates, and provide teammate coaching, feedback, and development support

Requirements

• Knowledge of the collision industry, including insurance procedures and requirements for various carriers
• Aptitude in decision-making and problem solving
• Ability to lead and work collaboratively with others to meet shared objectives
• Demonstrated ability to meet deadlines and achieve successful results
• Proficient knowledge and use of estimating software, including CCC ONE Total Repair Software
• Proficient with computers and other technology
• Valid driver’s license required

Core Competencies

Demonstrates expertise in managing collision repair operations, ensuring adherence to quality standards and efficient workflow. Proficient in estimating software and knowledgeable in collision industry practices, with strong leadership and decision‑making capabilities.

Highest-signal resume keywords

• Collision Industry Knowledge
• Estimating Software Proficiency
• Leadership and Team Collaboration
• Decision-Making and Problem Solving
• KPI Management

Hard Skills

• Collision Repair Management
• Estimating Software
• Quality Standards Compliance
• Payroll Processing
• Production Efficiency

Soft Skills

• Team Leadership
• Communication
• Coaching and Development
• Deadline Management
• Customer Service

Certifications & Qualifications

• Valid Driver’s License

Industry Keywords

• Insurance Procedures
• Collision Repair
• DRP-Compliant Estimates
• PPE Protocol
• Body Technician Management

Tools & Technologies

• CCC ONE Total Repair Software
• Computers and Technology