General Manager

Jobtailor; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in Miami is seeking an experienced automotive collision shop leader responsible for meeting revenue goals and ensuring production throughput and quality across the front and back of the shop.

You will oversee labor assignment, assist peak times, write estimates after disassembly, and hire top talent while maintaining CCC ONE Total Repair Software efficiency and adherence to I-CAR standards.

Qualifications

• Knowledge of Collision Industry and insurance procedures across carriers.
• Aptitude in decision-making and problem solving.

Responsibilities

• Meet or exceed location revenue goals and other KPIs.
• Manage front and back of shop from vehicle intake through delivery to ensure throughput and quality.
• Labor assignment and production management.
• Support teammates during peak times by receiving customers, check-in vehicles, and writing estimates.
• Ensure all repairs align with Crash Champions and I‑Car quality standards.
• Complete shop payroll and staffing in a timely manner.
• Communicate with team to keep production moving.
• Write complete estimates after full disassembly and damage discovery.
• Understand teammate positions, interview, and hire best candidates.

Skills

Leadership

Decision-making

Problem solving

Team collaboration

Deadline driven

Driver's license

Computers proficient

Tools

CCC ONE Total Repair Software

Job description

Responsibilities

• Meet or exceed location revenue goals and other KPIs
• Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs
• Labor assignment and production management
• Support teammates during peak times by receiving customers, checking‑in vehicles and writing estimates as needed
• Ensure all repairs are in line with Crash Champions and I‑Car quality standards
• Complete shop payroll and staffing in a timely manner
• Communicate with team to ensure production is moving as needed
• Write complete estimates after full disassembly and damage discovery
• Understanding all teammate position requirements, interviewing, and hiring the best candidates for roles

Requirements

• Knowledge of Collision Industry including high‑level knowledge of insurance procedures and requirements for a variety of carriers
• Aptitude in decision‑making and problem solving
• Ability to lead and work collaboratively with others to meet shared objectives
• Demonstrated ability to meet deadlines and achieve successful results
• Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
• Proficient with Computers and other technology
• Valid driver’s license required