General Manager

Jobtailor; Branson (MO); On-site; USD 55,000 - 85,000; Full time

Job summary

Jobtailor in Branson, MO, is seeking a skilled collision shop manager to lead daily operations from intake to delivery. You will oversee technicians, prioritize teardown or repaint work, and drive throughput and quality.

The role requires knowledge of collision procedures and insurance processes, the ability to coordinate with estimators and parts managers, and proficiency with CCC ONE and related technology. Valid driver’s license is essential.

Qualifications

• Knowledge of collision industry and insurance procedures for various carriers.
• Aptitude in decision‑making and problem solving.
• Ability to lead and work collaboratively to meet objectives.
• Demonstrated ability to meet deadlines and achieve results.
• Proficient use of estimating software and related technology.
• Valid driver’s license required.

Responsibilities

• Meet or exceed location revenue goals and KPIs.
• Manage front and back of shop from intake through delivery to ensure throughput, quality and efficiency.
• Assign repair jobs to Body Technicians and prioritize teardown or paint.
• Support teammates during peak times by receiving customers, checking‑in vehicles and writing estimates as needed.
• Ensure repairs align with Crash Champions and I‑Car quality standards.
• Complete shop payroll and staffing in a timely manner.
• Communicate with Body Technicians, Collision Estimator and Parts Managers to keep production moving.
• Write complete estimates after full disassembly and damage discovery.
• Understand teammate position requirements, interview and hire the best candidates.

Skills

Collision industry knowledge

Decision making

Leadership

Deadline orientation

Estimating and shop coordination

Tools

CCC ONE Total Repair Software

Job description

• Meet or exceed location revenue goals and other KPIs
• Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency
• Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
• Support teammates during peak times by receiving customers, checking‑in vehicles and writing estimates as needed
• Ensure all repairs are in line with Crash Champions and I‑Car quality standards
• Complete shop payroll and staffing in a timely manner
• Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed
• Write complete estimates after full disassembly and damage discovery
• Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles

Requirements

• Knowledge of Collision Industry including high‑level knowledge of insurance procedures and requirements for a variety of carriers
• Aptitude in decision‑making and problem solving
• Ability to lead and work collaboratively with others to meet shared objectives
• Demonstrated ability to meet deadlines and achieve successful results
• Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
• Proficient with Computers and other technology
• Valid driver’s license required