Collision Estimator & Repair Coordinator

Gerber Collision & Glass; Orlando (FL); On-site; USD 49,000 - 70,000; Full time

Benefits offered by this job

Annual PTO

Parental leave

Health insurance

Dental & Vision

401(k)

Short-term disability

Life insurance

Education opportunities

Daily Pay

Job summary

Gerber Collision & Glass in Orlando, FL is seeking an Estimator to provide an exceptional customer experience by creating accurate vehicle repair estimates and coordinating repair needs with customers and insurers. You will document interactions, communicate clearly, and ensure alignment with the shop's KPIs.

Ideal candidates have a high school diploma, at least 1 year of DRP experience, basic computer skills, a valid driver's license, and willingness to complete I-CAR training.

Qualifications

• Knowledge of repairs and OE guidelines.
• High School Diploma or equivalent required.
• Minimum 1 year of experience in a similar role.
• Valid Driver’s License required.
• Awareness of DRP procedures and compliance.
• Willingness to complete I-CAR Training.

Responsibilities

• Document and update customer interactions accurately.
• Provide information and guide customers through the repair process.
• Coordinate communication between customers and insurance companies.
• Ensure compliance with insurance program requirements and shop processes.
• Participate in production walks and team meetings.

Skills

Customer service

Communication

Basic computer skills

Documentation

DRP knowledge

Education

High School Diploma or equivalent

Tools

I-CAR Training

Job description

Gerber Collision & Glass in Orlando, FL is seeking an Estimator to provide an exceptional customer experience by creating accurate vehicle repair estimates and coordinating repair needs with customers and insurers. You will document interactions, communicate clearly, and ensure alignment with the shop's KPIs.

Ideal candidates have a high school diploma, at least 1 year of DRP experience, basic computer skills, a valid driver's license, and willingness to complete I-CAR training.