Collision Estimator: Precise Quotes & Repair Coordination

Crash Champions; Shawnee (KS); On-site; USD 65,000 - 137,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions is seeking a customer-focused Repair Coordinator in the United States (KS area) to educate customers, manage repair estimates, and oversee the repair process from intake to post-scanning. You will interact with insurance partners and ensure compliance with company quality standards.

In this role, you will coordinate with Body Technicians, review data, and finalize paperwork, while maintaining strong communication with customers to deliver a top-tier experience.

Qualifications

• Customer service skills and ability to manage multiple tasks in a fast-paced setting.
• Knowledge of dealing with insurance partners and claims processes.
• Ability to work effectively in a fast-paced environment while maintaining accuracy.
• Familiarity with multiple estimating systems, including CCC One and Mitchell & Audatex.

Responsibilities

• Educate customers on the repair process, insurance procedures, rights, repair techniques and value.
• Complete initial estimates and lock final estimates after full disassembly and damage evaluation.
• Manage each repair through the process and ensure quality standards with in-process QC.
• Keep customers informed on repair status and provide excellent service.
• Review data with Body Technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close final repair order, handle disbursement paperwork and ensure carrier requirements are met.

Skills

Customer Service

Organization & multitasking

Insurance partnerships

Fast-paced environments

Estimating systems

Tools

CCC One

Mitchell & Audatex

Job description

Crash Champions is seeking a customer-focused Repair Coordinator in the United States (KS area) to educate customers, manage repair estimates, and oversee the repair process from intake to post-scanning. You will interact with insurance partners and ensure compliance with company quality standards.

In this role, you will coordinate with Body Technicians, review data, and finalize paperwork, while maintaining strong communication with customers to deliver a top-tier experience.