Collision Estimator: Master Repair & Customer Experience

AutoNation; Chandler (AZ); Sur place; USD 22 000 - 56 000; Plein temps

Avantages offerts par ce poste

Health, dental, vision insurance

401(k) matching

Résumé du poste

AutoNation Collision Center in Chandler, AZ seeks a skilled Collision Estimator to guide customers through repair options and coordinate with insurers and parts teams. You will assess vehicles, prepare detailed repair orders, and clearly communicate timelines and costs to customers.

The role emphasizes exceptional customer service, accuracy in estimates, and collaboration with technicians to ensure timely repairs while maintaining compliance with applicable laws and policies.

Qualifications

• Proven ability to provide an exceptional customer experience.
• Strong communication and interpersonal skills.
• Able to meet sales goals and handle multiple tasks.

Responsabilités

• Greet customers and discuss repair options.
• Determine repair needs based on vehicle assessment.
• Produce repair orders with cost and time estimates.
• Communicate with technicians and parts staff to ensure timely work.
• Follow up with customers on status and questions as needed.
• Ensure compliance with state and federal regulations.

Connaissances

Customer service

Communication

Sales experience

Detail-oriented

Description du poste

AutoNation Collision Center in Chandler, AZ seeks a skilled Collision Estimator to guide customers through repair options and coordinate with insurers and parts teams. You will assess vehicles, prepare detailed repair orders, and clearly communicate timelines and costs to customers.

The role emphasizes exceptional customer service, accuracy in estimates, and collaboration with technicians to ensure timely repairs while maintaining compliance with applicable laws and policies.