Collision Estimator: Lead Repair Planning

Gerber Collision & Glass; Springfield (MO); On-site; USD 49,000 - 70,000; Full time

Benefits offered by this job

Annual PTO

Paid parental leave

Paid holidays

Health, medical and vision insurance

401(k) with company match

Disability & life insurance

Education opportunities

Safety glasses

Uniform stipend

Voluntary daily pay

Job summary

Gerber Collision & Glass in Springfield, MO, is seeking an Estimator to deliver exceptional customer experiences. You will assess vehicle damage, prepare repair estimates, and coordinate with customers and insurance companies throughout repairs.

You will work with the team to meet KPIs, participate in walks and trainings, and provide support across departments. The role requires DRP awareness, basic computer skills, and a valid driver's license, with comprehensive benefits and growth

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP's; minimum of 1-year experience.
• Willing to complete I-CAR Training.
• Valid Driver's License.

Responsibilities

• Document and update customer interactions with details.
• Provide accurate, timely information and guide customers through the repair process.
• Ensure compliance with insurance client requirements and WOW processes.
• Communicate customer requests to the appropriate team.
• Greet customers warmly in person and by phone.
• Understand required Insurance programs and procedures.
• Participate in daily production walks with management.
• Support team members as needed.
• Attend health, safety and staff meetings when required.

Skills

Knowledge of Repairs

OE Guidelines

Basic Computer Skills

DRP Compliance

I-CAR Training willingness

Valid Driver's License

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass in Springfield, MO, is seeking an Estimator to deliver exceptional customer experiences. You will assess vehicle damage, prepare repair estimates, and coordinate with customers and insurance companies throughout repairs.

You will work with the team to meet KPIs, participate in walks and trainings, and provide support across departments. The role requires DRP awareness, basic computer skills, and a valid driver's license, with comprehensive benefits and growth