Collision Estimator: Lead Estimates & Repair Oversight

Crash Champions; Lewis Center (OH); On-site; USD 65,000 - 139,965; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions in Lewis Center, Ohio, seeks a dedicated professional to manage the vehicle repair process and ensure exceptional customer service. You will educate customers on repair processes, finalize estimates after thorough evaluations, and manage the repair workflow while maintaining high quality standards.

The ideal candidate possesses strong organizational skills, knowledge of insurance processes, and experience with estimating systems. Join a fast-paced environment committed to delivering superior service.

Qualifications

• Strong customer service skills with a focus on communication.
• Excellent organization, time management, and multi-tasking abilities.
• Experience working with insurance partners preferred.

Responsibilities

• Educate customers about vehicle repairs and insurance procedures.
• Write complete estimates after evaluating vehicle damage.
• Manage repairs and perform quality control throughout the process.
• Provide updates to customers on their vehicle's status.
• Complete necessary paperwork for repair orders.

Skills

Customer Service Skills

Organization and multi-tasking skills

Knowledge of estimating systems

Tools

CCC one

Mitchell

Audatex

Job description

Crash Champions in Lewis Center, Ohio, seeks a dedicated professional to manage the vehicle repair process and ensure exceptional customer service. You will educate customers on repair processes, finalize estimates after thorough evaluations, and manage the repair workflow while maintaining high quality standards.

The ideal candidate possesses strong organizational skills, knowledge of insurance processes, and experience with estimating systems. Join a fast-paced environment committed to delivering superior service.