Collision Estimator: Fast-Paced Repair, Great Benefits

Crash Champions; Elgin (IL); Presencial; USD 65.000 - 147.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k with match

Referral Bonus

Paid Holidays

Descripción de la vacante

Crash Champions in Illinois provides collision repair services across 650+ locations. The Estimator educates customers about repairs, insurance, and safety, then creates and finalizes repair estimates and oversees the process to ensure top quality. Knowledge of CCC One, Mitchell, and Audatex is preferred.

The role supports a fast-paced environment with strong organization, customer service, and collaboration with insurers and technicians. Competitive benefits offered.

Formación

• Customer service skills and ability to educate customers on repair processes.
• Strong organization and multi-tasking in a fast-paced shop environment.
• Knowledge of dealing with insurance partners preferred.
• Experience with estimating systems (CCC One, Mitchell, Audatex).

Responsabilidades

• Educate customers on repair processes, insurance procedures, rights, repair techniques, safety, and value.
• Complete initial estimates, write full estimates after evaluation, and lock final estimates.
• Manage each repair through the process while ensuring quality standards.
• Keep customers informed about vehicle status and experiences.
• Review data procedures with Body Technicians and perform post-scanning for each vehicle.
• Pre-close final repair orders, handle paperwork, and ensure carrier requirements are met.

Conocimientos

Customer service

Organization

Time management

Insurance knowledge

Fast-paced environments

Herramientas

CCC ONE

Mitchell

Audatex

Descripción del empleo

Crash Champions in Illinois provides collision repair services across 650+ locations. The Estimator educates customers about repairs, insurance, and safety, then creates and finalizes repair estimates and oversees the process to ensure top quality. Knowledge of CCC One, Mitchell, and Audatex is preferred.

The role supports a fast-paced environment with strong organization, customer service, and collaboration with insurers and technicians. Competitive benefits offered.