Collision Estimator — Fast-Paced, Customer-Driven Claims

Crash-Champions-Collision-Repair-Team-1; Yuba City (CA); On-site; USD 65,000 - 151,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (“Cash From Crash”)

5 Paid Holidays

Job summary

Crash Champions is a rapidly growing, nationwide collision repair leader with hospitals of high-standard repair centers across the U.S. A successful candidate educates customers, guides them through insurance procedures, and drives repair estimates from start to finish.

You will coordinate with body technicians to ensure quality and timely updates for every vehicle. As part of a large MSO, you will manage multiple repairs, keep customers informed, and help ensure final orders meet carrier

Qualifications

• Customer service skills required.
• Strong organization and multi-tasking abilities.
• Knowledge of dealing with insurance partners preferred.
• Ability to thrive in a fast-paced environment.
• Familiarity with multiple estimating systems such as CCC One, Mitchell & Audatex.

Responsibilities

• Educate customers on the repair process, insurance procedures, rights, and value.
• Complete initial estimates and lock final estimates after disassembly and evaluation.
• Manage each repair throughout the process and ensure quality standards with in-process QC.
• Keep customers informed about status and provide the best possible experience.
• Pull and review data procedures with Body Technicians and complete post-scanning for each vehicle.
• Pre-close the final repair order, handle disbursement paperwork, and ensure carrier-specific requirements are met.

Skills

Customer Service

Organization & multitasking

Insurance knowledge

Fast-paced adaptability

Estimating systems

Tools

CCC One

Mitchell & Audatex

Job description

Crash Champions is a rapidly growing, nationwide collision repair leader with hospitals of high-standard repair centers across the U.S. A successful candidate educates customers, guides them through insurance procedures, and drives repair estimates from start to finish.

You will coordinate with body technicians to ensure quality and timely updates for every vehicle. As part of a large MSO, you will manage multiple repairs, keep customers informed, and help ensure final orders meet carrier