Collision Estimator: Drive Stellar Customer Repairs

Gerber Collision & Glass; Eagle Lake (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Gerber Collision & Glass in Eagle Lake, FL is seeking an experienced Estimator to deliver exceptional customer service while creating accurate vehicle repair estimates. You will assess damage, document required repairs and parts, and coordinate with customers and insurance companies throughout the repair process.

The role emphasizes timely communication, adherence to DRP guidelines, and collaboration with the management team to meet facility KPIs.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Willingness to complete I-CAR Training.

Responsibilities

• Document customer interactions accurately and keep records updated.
• Provide customers with timely information and guide through repair process.
• Coordinate repair needs with insurance processes and KPI targets.
• Communicate requests to the team and support production walks.
• Uphold WOW Operating Way procedures and safety standards.

Skills

DRP knowledge

I-CAR training

Basic computer skills

Valid driver's license

Attention to detail

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass in Eagle Lake, FL is seeking an experienced Estimator to deliver exceptional customer service while creating accurate vehicle repair estimates. You will assess damage, document required repairs and parts, and coordinate with customers and insurance companies throughout the repair process.

The role emphasizes timely communication, adherence to DRP guidelines, and collaboration with the management team to meet facility KPIs.