Collision Estimator: Drive Seamless Repairs & Claims

Classic Collision Corporate Services LLC

Myrtle Beach (SC)

On-site

USD 55,000 - 95,000

Full time

5 days ago

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Benefits offered by this job

Supportive Team Culture

401K matching

Paid time off - 6 holidays

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Job summary

Myrtle Beach Repair Center by Classic Collision is hiring a Collision Estimator to serve as the primary contact with customers from drop-off to delivery. You will prepare estimates for customers and insurers per Classic Collision guidelines and work with insurers to manage claims for an optimal customer experience.

Ideal candidates are 18+, with a valid license, and comfortable communicating in writing and verbally.

Qualifications

Must be at least 18 years old.
Valid Driver's License required.
Ability to communicate clearly in writing, over the phone, and in person.
Familiar with CCC1 estimating system preferred.
I-CAR / ASE certification preferred.
Strong organizational skills.
Successful background check required.

Responsibilities

Serves as the primary point of contact for the customer throughout the repair process from drop-off through delivery of the vehicle.
Prepares estimate for customer and/or insurance partners according to manufacturer and Classic Collision guidelines.
Partners with insurance companies to manage the customer’s claim to ensure the best customer experience.
Maintains communication with customers providing updates on repair progress.
Coordinates with technicians to confirm all damages are identified.
Maintains customer satisfaction scores according to company standards.
Perform quality inspection prior to vehicle delivery to the customer.
Perform other related duties as assigned.