Collision Estimator - Customer-Centric CCC1 Expert

Gerber Collision & Glass; Crystal River (FL); On-site; USD 55,000 - 77,000; Full time

Job summary

Gerber Collision & Glass in Crystal River, FL is seeking an Estimator to deliver an exceptional customer experience while creating estimates and coordinating repair needs with customers and insurance companies. The Estimator will assess vehicle damage, document repairs, and help the shop meet KPIs.

CCC1 Estimating System experience is required. Compensation includes commissions with estimated $55,000 - $77,000 per year, plus potential bonuses; local wage protections apply if minimum wage would

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s Minimum of 1-year experience.
• Must be willing to complete I-CAR Training.

Responsibilities

• Document and update every customer interaction with details.
• Provide accurate information guiding customers through the repair process.
• Ensure compliance with insurance requirements and WOW standards.
• Communicate customer requests to appropriate team members.
• Participate in production walks with the Management Team.
• Support all team members when required.
• Attend Health & Safety meetings and training sessions.

Skills

Basic Computer Skills

Valid Driver's License

I-CAR Training

Education

High School Diploma or equivalent

Tools

CCC1 Estimating System

Job description

Gerber Collision & Glass in Crystal River, FL is seeking an Estimator to deliver an exceptional customer experience while creating estimates and coordinating repair needs with customers and insurance companies. The Estimator will assess vehicle damage, document repairs, and help the shop meet KPIs.

CCC1 Estimating System experience is required. Compensation includes commissions with estimated $55,000 - $77,000 per year, plus potential bonuses; local wage protections apply if minimum wage would