Collision Estimator | Commission + 401K Match + PTO

Classic Collision Inc.; Alpharetta (GA); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

Supportive Team Culture

Company match 401K

Paid Time Off - 6 Paid Holidays

Rewarding Work

Job summary

Classic Collision Inc. is hiring a Collision Estimator in Georgia to serve as the primary liaison with customers throughout the repair process.

You will prepare estimates for customers and insurance partners following Classic Collision guidelines and coordinate with insurers to ensure a smooth claim experience. You will maintain open communication with customers about repair progress, work with technicians to identify all damages, and perform quality inspections before delivery.

Qualifications

• Must be at least 18 years of age.
• Valid Driver's License Required.
• Ability to provide clear, concise information in writing, via phone and in-person.
• Familiar with estimating systems CCC1 preferred.
• I-CAR / ASE certification preferred.
• Strong organizational skills
• Successful completion of background check required.

Responsibilities

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
• Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines.
• Partners with the insurance companies to manage customers claim to insure the best customer experience.
• Maintains communication with customers providing updates on repair process.
• Coordinates with technicians to confirm all aspects of the damages are identified.
• Maintains customer satisfaction scores according to company standards.
• Perform quality inspection prior to vehicle delivery to the customer.
• Perform other related duties as assigned.

Skills

Clear communication

Organizational skills

Customer service

Tools

CCC1 estimating system

Job description

Classic Collision Inc. is hiring a Collision Estimator in Georgia to serve as the primary liaison with customers throughout the repair process.

You will prepare estimates for customers and insurance partners following Classic Collision guidelines and coordinate with insurers to ensure a smooth claim experience. You will maintain open communication with customers about repair progress, work with technicians to identify all damages, and perform quality inspections before delivery.