Collision Estimator: CCC1 Expert for Seamless Auto Repairs

Mobile Auto Solutions, LLC; Greenville (NC); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Annual PTO

Paid Parental Leave

Paid Holidays

Health Insurance Day 1

401(k) Retirement Plan with company #

Short-Term Disability & Life Insurance

Education Opportunities

Safety Glasses

Uniform Stipend

Daily Pay option

Job summary

Gerber Collision & Glass is seeking an Estimator to provide exceptional customer experiences by accurately assessing vehicle damage, coordinating repairs, and communicating with customers and insurers throughout the process.

The role requires CCC1 Estimating System experience, knowledge of OE guidelines, and a commitment to meeting KPIs. A high school diploma and valid driver's license are required. The position includes benefits and a commission component.

Qualifications

• Knowledge of CCC1 Estimating System
• Knowledge of Repairs and OE Guidelines
• High School Diploma or equivalent
• Awareness of where to look for answers
• Basic Computer Skills
• Compliance for DRP’s Minimum of 1-year experience
• Must be willing to complete I-CAR Training
• Valid Driver’s License

Responsibilities

• Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
• Provide customer with accurate and timely information, guiding them through the repair process and ensuring excellent customer service
• Ensure compliance with all insurance client requirements, processes and metrics
• Communicate all customer requests to appropriate team members
• Maintain the store's KPI’s by maximizing role performance
• Uphold the company's Core Values: Honesty, Integrity & Respect

Skills

Awareness of where to look for answers

Basic Computer Skills

Compliance for DRP’s

I-CAR Training

Valid Driver’s License

Education

High School Diploma or equivalent

Tools

CCC1 Estimating System

Job description

Gerber Collision & Glass is seeking an Estimator to provide exceptional customer experiences by accurately assessing vehicle damage, coordinating repairs, and communicating with customers and insurers throughout the process.

The role requires CCC1 Estimating System experience, knowledge of OE guidelines, and a commitment to meeting KPIs. A high school diploma and valid driver's license are required. The position includes benefits and a commission component.