Collision Center GM: Lead Operations & Growth

Boyd Group; Grand Ledge (MI); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

PTO

Parental Leave

Holidays

Health Insurance

401(k)

Disability Insurance

Life Insurance

CE Opportunities

Safety Glasses

Uniform Stipend

Daily Pay

Job summary

Gerber Collision & Glass in Michigan is seeking a General Manager to lead daily operations of the collision center, ensuring exceptional customer experiences and alignment with company policies. You will coach staff, drive KPI performance, and uphold safety and quality standards across the team.

Responsibilities include budget management, sales forecasting, performance reviews, and coordination of daily production meetings, with emphasis on delivering WOW customer service and maintaining

Qualifications

• Attention to detail and a high degree of accuracy.
• Ability to consistently deliver a successful client experience.
• Clear written and verbal communication.

Responsibilities

• Execute WOW (Wow Operating Way) plan consistently.
• Manage annual and monthly operating budgets of the collision center.
• Forecast, target and track sales, profit and expenses.

Skills

Attention to detail

Customer experience

Strong communication

Leadership coaching

Education

Post-Secondary Education or equivalent

Job description

Gerber Collision & Glass in Michigan is seeking a General Manager to lead daily operations of the collision center, ensuring exceptional customer experiences and alignment with company policies. You will coach staff, drive KPI performance, and uphold safety and quality standards across the team.

Responsibilities include budget management, sales forecasting, performance reviews, and coordination of daily production meetings, with emphasis on delivering WOW customer service and maintaining