Collision Center General Manager: Lead Teams & Excellence

Boyd Group Services; Birmingham (AL); On-site; USD 67,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off (PT0)

Parental leave

Paid holidays

Medical, Prescription Drug, Dental & V

401(k) Retirement Plan with company**

Short-Term Disability & Life Insurance

Continuing Education Opportunities

Safety glasses program

Uniform stipend

Job summary

The Boyd Group is seeking a General Manager to lead the collision center, ensuring top customer experience and KPI targets. You will oversee daily operations, coach staff, and maintain safety and quality standards across all activities.

You will plan budgets, forecast sales, and drive performance reviews while aligning the team with company policies and ongoing improvement initiatives.

Qualifications

• Post-Secondary Education or equivalent required.
• Leadership experience in a collision repair environment or similar role.
• Attention to detail and high accuracy.
• Excellent verbal and written communication; ability to motivate others.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth
• Provide training for all staff as necessary
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
• Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings .Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

Skills

Attention to detail

Client experience

Clear communication

Leadership coaching

Education

Post-Secondary Education or equivalent

Job description

The Boyd Group is seeking a General Manager to lead the collision center, ensuring top customer experience and KPI targets. You will oversee daily operations, coach staff, and maintain safety and quality standards across all activities.

You will plan budgets, forecast sales, and drive performance reviews while aligning the team with company policies and ongoing improvement initiatives.