Collision Center Front Desk & Customer Care Pro

Gary Yeomans Ford Knoxville; Knoxville (TN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

PTO and Vacation

Growth opportunities

Paid Training

Vehicle purchase plan

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule

Saturday Lunches

Employee discounts

Job summary

Gary Yeomans Ford Knoxville is seeking a full-time Receptionist with excellent customer service skills to begin immediately. You will greet customers, answer phones, and direct inquiries to the appropriate department while maintaining a positive, professional demeanor.

Responsibilities include operating the switchboard, handling complaints diplomatically, and assisting managers with clerical tasks. A friendly, courteous approach is essential to support a busy dealership environment in Knoxville.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks with a friendly, professional demeanor.

Responsibilities

• Answer phones and direct customers to the proper department.
• Handle customer inquiries and maintain courteous communication.
• Operate the switchboard to connect callers promptly.
• Interact with customers professionally to minimize wait times.
• Support managers with clerical duties as needed.
• Be friendly, professional, and efficient with all customers and staff.
• Learn department structures and procedures to assist customers efficiently.

Skills

Phone etiquette

Customer service

Multitasking

Professional communication

Team player

Education

High school diploma

Job description

Gary Yeomans Ford Knoxville is seeking a full-time Receptionist with excellent customer service skills to begin immediately. You will greet customers, answer phones, and direct inquiries to the appropriate department while maintaining a positive, professional demeanor.

Responsibilities include operating the switchboard, handling complaints diplomatically, and assisting managers with clerical tasks. A friendly, courteous approach is essential to support a busy dealership environment in Knoxville.