Collision Center Customer Service Pro — Up to $20/hr

Caliber; Clinton (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Weekly pay

Paid vacation

Career growth

Hands-on experience

Job summary

Caliber Collision in Clinton, MD is seeking a Customer Service Representative to greet customers and provide extraordinary service in a fast-paced center. The role supports load leveling, coordinates with rental car partners, and ensures smooth processing of insurance-related authorizations and billing.

You will work with a team in a production shop environment, handle multiple software systems, and strive to deliver a one-stop service experience.

Qualifications

• 1+ years of experience in a customer facing environment.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office and other software systems.

Responsibilities

• Greet customers and deliver extraordinary service in a fast-paced center.
• Monitor daily work volume and support load level requests as needed.
• Coordinate Rental Car partners to provide one-stop service.
• Understand insurance requirements for authorizations, billing, and load levels.

Skills

Effective verbal and written comms

Prioritization under pressure

Personable customer service

Collaborative teamwork

Tools

Microsoft Office Suite

Job description

Caliber Collision in Clinton, MD is seeking a Customer Service Representative to greet customers and provide extraordinary service in a fast-paced center. The role supports load leveling, coordinates with rental car partners, and ensures smooth processing of insurance-related authorizations and billing.

You will work with a team in a production shop environment, handle multiple software systems, and strive to deliver a one-stop service experience.