Collision Center Admin Assistant

Serpentini Chevrolet; Willoughby Hills (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Serpentini Chevrolet is seeking a full-time Bodyshop Administrative Assistant to support daily operations in our bodyshop. The role involves answering phones, coordinating with customers, processing payments, and liaising with insurance companies to arrange rentals and track repair status.

You will help ensure smooth intake, inspection, and delivery of serviced vehicles to customers. The position requires strong customer service, attention to detail, and the ability to manage multiple tasks in a

Responsibilities

• Answer phones.
• Interact with customers; intake vehicles, review damages, obtain signed work authorizations, and move cars to the bodyshop.
• Process deductibles and receipting payments.
• Coordinate with insurance companies, set up rental reservations, and answer repair-status questions.

Job description

Full time Bodyshop administrative assistant

• Answer phones
• Interaction with customers, intake of vehicles with reviewing damages with customer and getting signed work authorization forms, pulling vehicles around to bodyshop, followup calls, and delivery of completed vehicles to customers.
• Taking deductibles from customers and receipting out payments.
• Interaction with insurance companies, setting up rental reservations, answer any questions they may have on status repairs.