College Admissions Officer

Renaissance Recovery; Newport Beach (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Renaissance Recovery is seeking an Admissions Coordinator in Newport Beach, CA to support new clients and families during intake. You will assist with screenings, verify insurance, and ensure a smooth transition into care, entering data in EMR (Kipu) and Zoho CRM.

This role serves as the first point of contact and helps coordinate admissions. Responsibilities include completing screenings, coordinating pre-authorizations, preparing documentation, and communicating client concerns to the clinical

Qualifications

• Minimum 1 year experience in admissions for drug/alcohol or behavioral health.
• Familiarity with EMR systems; Kipu experience a plus.
• Experience with Zoho CRM (preferred) or similar systems.
• Strong communication and organizational skills.

Responsibilities

• Respond to intake and inquiry calls.
• Complete admission screenings and gather client information.
• Enter data accurately into EMR (Kipu) and Zoho CRM.
• Verify insurance benefits and coordinate pre-authorizations.
• Prepare and manage all admission-related documentation.
• Communicate client concerns to the clinical team.
• Support client retention and satisfaction during onboarding.

Skills

Communication skills

Organizational skills

Independent worker

Problem-solving

Education

High school diploma or GED

Tools

Zoho CRM

Kipu EMR

Job description

Now Hiring: Admissions Coordinator Newport Beach, CA- $70,000-$100,000/year (Based on Experience)

• Schedule: Tues-Sat, 2:00 PM
• 10:00 PM
• Experience with Zoho CRM PreferredPosition SummaryRenaissance Recovery is hiring an Admissions Coordinator to support new clients and their families during the intake process. As the first point of contact, you'll assist with screenings, insurance verification, documentation, and ensure a smooth transition into care.Key ResponsibilitiesRespond to intake and inquiry callsComplete admission screenings and gather client informationEnter data accurately into EMR (Kipu) and Zoho CRMVerify insurance benefits and coordinate pre-authorizationsPrepare and manage all admission-related documentationCommunicate any client concerns to the clinical teamSupport client retention and satisfaction during onboardingQualificationsHigh school diploma or GEDMinimum 1 years' experience in drug/alcohol or behavioral health admissionsComfortable with EMR systems; Kipu experience a plusExperience with Zoho CRM (preferred) or similar systemsStrong communication and organizational skillsAbility to work independently, prioritize tasks, and problem-solveCore CompetenciesResponsiveness: Answers intake calls promptly and professionallyAttention to Detail: Completes all documentation and data entry with accuracyTech Proficiency: Efficient with EMR systems and CRM tools like ZohoClient Focused: Understands and supports client needs during a sensitive timeTeam Collaboration: Works well with clinical and administrative staff