Bilingual Collections Specialist (English/Spanish)

Beacon Hill Staffing Group, LLC; Cheshire (CT); Vor Ort; USD 45.000 - 60.000; Vollzeit

Zusammenfassung

Beacon Hill Staffing Group, LLC in Cheshire, CT is seeking a Collector to support customer account management and resolution activities within a financial services environment. You will communicate with customers, maintain accurate records, and coordinate with internal teams to advance collections while ensuring compliance with policies and regulatory requirements.

Ideal candidates will have 1+ year in collections or related roles, be bilingual in English and Spanish, and prioritize accurate

Qualifikationen

• 1+ year of collections, customer service, financial services, or related experience required.
• Bilingual English/Spanish required.
• Experience within banking, lending, collections, loan servicing, or a related industry preferred.
• Knowledge of collection practices and regulatory requirements preferred.

Aufgaben

• Communicate with customers regarding account status and payment-related matters
• Maintain accurate documentation and update account records
• Review customer accounts and assist with resolution activities
• Coordinate with internal teams and external partners as needed
• Assist with account research, reporting, and administrative activities
• Ensure adherence to company policies and regulatory requirements
• Support departmental initiatives and special projects

Kenntnisse

Experience in collections

Bilingual English/Spanish

Jobbeschreibung

Beacon Hill Staffing Group, LLC in Cheshire, CT is seeking a Collector to support customer account management and resolution activities within a financial services environment. You will communicate with customers, maintain accurate records, and coordinate with internal teams to advance collections while ensuring compliance with policies and regulatory requirements.

Ideal candidates will have 1+ year in collections or related roles, be bilingual in English and Spanish, and prioritize accurate