Collections Specialist: Weekday Office Role with Training

Cadex; Maple Grove (MN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Monthly bonus

Paid training

On-site gym

Medical and dental coverage

401(k) with match

Life insurance

Long-term disability

PTO and sick leave

Parental leave benefits

Job summary

Cadex in Maple Grove, MN is hiring a full-time Collection Service Representative (Collector) to work with business clients on past-due balances, credits, and disputes. You’ll gain structured paid training, engage in professional interactions, and grow through cross-training and internal advancement.

The role emphasizes quality service, effective communication, and problem solving, with a weekday schedule and on-site work in a collaborative office environment.

Qualifications

• High school diploma or GED required.
• 0–1 years’ experience in accounting, finance, or accounts receivable preferred.
• On-site in Maple Grove, MN with weekday schedule.

Responsibilities

• Call and email business customers to resolve past-due balances and disputes.
• Deliver professional customer service with accurate information and strong call flow.
• Update the proprietary collection system with notes, contact updates, and activity codes while protecting confidentiality.
• Collaborate with client-facing teams to improve results and support training.

Skills

Active listening

Negotiation

Problem-solving

Communication

Reliability

Punctuality

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Job description

Cadex in Maple Grove, MN is hiring a full-time Collection Service Representative (Collector) to work with business clients on past-due balances, credits, and disputes. You’ll gain structured paid training, engage in professional interactions, and grow through cross-training and internal advancement.

The role emphasizes quality service, effective communication, and problem solving, with a weekday schedule and on-site work in a collaborative office environment.