Customer-Centric Collections Administrator

Academy Service Group; Hackensack (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid vacation

Medical benefits

Job summary

Academy Service Group is seeking a Collections Administrator to ensure timely customer payments and resolve outstanding debts. The role involves monitoring accounts receivable, contacting customers about overdue payments, and documenting debts collected.

Office-based, with standard hours and in-office daily presence. Ideal candidates have 2-3 years in collections, strong organizational skills, confidentiality, and proficiency with Windows and MS Office to support billing and accounting

Qualifications

• 2-3 years in a collection knowledge.

Responsibilities

• Proactively monitor customer accounts to identify outstanding balances.
• Using a customer centric approach, take the necessary actions to encourage timely payments.
• Resolve all billing and customer credit issues by actively addressing any disputes, resolving outstanding issues, invoice research and investigation.

Skills

Customer service

Organizational skills

Confidentiality

Time management

Microsoft Office

Tools

Windows OS

Microsoft Office

Job description

Academy Service Group is seeking a Collections Administrator to ensure timely customer payments and resolve outstanding debts. The role involves monitoring accounts receivable, contacting customers about overdue payments, and documenting debts collected.

Office-based, with standard hours and in-office daily presence. Ideal candidates have 2-3 years in collections, strong organizational skills, confidentiality, and proficiency with Windows and MS Office to support billing and accounting