Collections Specialist: Problem Solver & Customer Advocate

Turnerpest; Jacksonville (FL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision coverage

401(k) plan

Paid time off

Paid holidays

Life insurance

Disability coverage

Job summary

Turner Pest Control is seeking a detail-oriented Collections Specialist to manage overdue balances, communicate with customers, and resolve billing concerns. You will monitor accounts, process payments, and report on AR status while building positive customer relationships in a fast-paced environment.

Turner Pest Control provides comprehensive benefits including health insurance, 401(k), paid time off, and paid holidays, with opportunities for career growth.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of billing or collections experience preferred.
• Excellent verbal and written communication skills with a customer service mindset.
• Highly organized, detail-oriented, and able to manage multiple priorities.

Responsibilities

• Monitor customer accounts for overdue balances and follow up with customers.
• Process payments and resolve billing and credit issues.
• Maintain accurate account records and report on collections activities and accounts receivable status.
• Collaborate with customers to establish payment arrangements and ensure timely payments.

Education

High school diploma or equivalent

Job description

Turner Pest Control is seeking a detail-oriented Collections Specialist to manage overdue balances, communicate with customers, and resolve billing concerns. You will monitor accounts, process payments, and report on AR status while building positive customer relationships in a fast-paced environment.

Turner Pest Control provides comprehensive benefits including health insurance, 401(k), paid time off, and paid holidays, with opportunities for career growth.