B2B Commercial Collections Specialist – Fast-Paced, Impactful (On-Site)

Turner Pest; Jacksonville (FL); On-site; USD 25,000 - 36,000; Full time

Job summary

Turner Pest Control is seeking a Commercial Collection Specialist in Jacksonville, FL. You will monitor accounts, communicate with customers, and work to resolve overdue balances while maintaining strong relationships and ensuring financial stability.

Responsibilities include processing payments, resolving billing issues, and providing timely reports. The role requires excellent communication, organizational skills, and the ability to work under pressure in a fast-paced environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Highly organized with attention to detail.
• Strong time management and deadline skills.
• Analytical and problem-solving abilities.
• Ability to work collaboratively in a fast-paced environment.

Responsibilities

• Monitor accounts to identify overdue balances and collect on outstanding debts.
• Investigate account data and resolve billing and credit issues.
• Communicate with customers to negotiate payment plans.
• Process payments and keep account records up to date.
• Provide timely reporting on collection activity to management.
• Collaborate with internal teams to resolve discrepancies.
• Encourage on-time payments through proactive outreach.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Time management

Analytical skills

Problem solving

Prioritization

Team collaboration

Working under pressure

Tools

Microsoft Office

Job description

Turner Pest Control is seeking a Commercial Collection Specialist in Jacksonville, FL. You will monitor accounts, communicate with customers, and work to resolve overdue balances while maintaining strong relationships and ensuring financial stability.

Responsibilities include processing payments, resolving billing issues, and providing timely reports. The role requires excellent communication, organizational skills, and the ability to work under pressure in a fast-paced environment.