Collections Specialist: Payment Recovery & Negotiation Expert

Genesis Technical Staffing, Inc; Mobile (AL); Vor Ort; USD 35.000 - 48.000; Vollzeit

Zusammenfassung

Genesis Staffing is currently seeking a Collections Specialist in Mobile, AL. This full-time, temp-to-hire role involves reviewing customer accounts to identify missed or overdue payments and coordinating with the sales team to resolve them.

The role requires strong communication, negotiation, and knowledge of FDCPA, with duties including contacting customers, sending statements, and processing payments to ensure timely collections.

Qualifikationen

• Good listening and communication skills.
• Familiar with FDCPA and debt collection laws.
• Strong negotiation and problem-solving abilities.

Aufgaben

• Monitor accounts receivable and identify overdue accounts.
• Contact customers with overdue accounts and negotiate payment plans.
• Locate customers using credit data, addresses, and other tools.
• Maintain records of contacts and payments collected.
• Resolve billing issues and respond to complaints.
• Submit regular repayment progress reports.

Kenntnisse

Listening

Communication

FDCPA Knowledge

Negotiation

Patience

Problem solving

Critical thinking

Ausbildung

Some college preferred

High School diploma required

Jobbeschreibung

Genesis Staffing is currently seeking a Collections Specialist in Mobile, AL. This full-time, temp-to-hire role involves reviewing customer accounts to identify missed or overdue payments and coordinating with the sales team to resolve them.

The role requires strong communication, negotiation, and knowledge of FDCPA, with duties including contacting customers, sending statements, and processing payments to ensure timely collections.