Collections Specialist — Drive Timely Payments & Service

Altec; Birmingham (AL); On-site; USD 40,000 - 55,000; Full time

Job summary

Altec in Birmingham, AL is hiring a Collections Specialist to focus on collecting outstanding lease payments and addressing customer service issues related to payments. Responsibilities include responding to billing inquiries, auditing customer accounts, and coordinating with third-party collection firms.

The ideal candidate will have a High School degree and over 3 years of accounts receivable collections experience, along with strong communication skills and the ability to maintain confidentiality. This position is crucial for ensuring timely payment collections.

Qualifications

• 3+ years of prior accounts receivable collections experience required.
• Ability to maintain company confidentiality.

Responsibilities

• Respond to customer billing inquiries affecting outstanding invoices.
• Perform audits on customer accounts to help resolve billing issues.
• Make courtesy calls to new clients for timely payments.

Skills

Communication skills

Customer service orientation

Ability to work independently

Education

High School degree or equivalent

Job description

Altec in Birmingham, AL is hiring a Collections Specialist to focus on collecting outstanding lease payments and addressing customer service issues related to payments. Responsibilities include responding to billing inquiries, auditing customer accounts, and coordinating with third-party collection firms.

The ideal candidate will have a High School degree and over 3 years of accounts receivable collections experience, along with strong communication skills and the ability to maintain confidentiality. This position is crucial for ensuring timely payment collections.