Collections & Payments Specialist

Farmers Home Furniture; Atmore (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

A well-known furniture retailer in Atmore, Alabama is looking for a Collection Specialist. Your role will involve contacting customers about overdue payments, managing accounts, and assisting in sales. You must have a High School Diploma or GED and at least six months of relevant experience. The role requires you to travel for collections and to uphold customer service standards. Join a team dedicated to helping others while achieving sales goals.

Qualifications

• Must have a valid State Driver's License.
• Six months experience in payment collections or general office procedures.
• Ability to analyze data and prioritize tasks.

Responsibilities

• Send texts, mails, and notifications for overdue payments.
• Document all correspondence with customers.
• Receive and post payments to customer accounts.
• Travel to customers' homes to collect payments when necessary.
• Prepare paperwork for legal actions against overdue accounts.

Skills

Payment collection

Customer service

Communication

Document management

Cash handling

Education

High School Diploma or GED

Tools

Personal computer

CRM software

Calculator

Job description

A well-known furniture retailer in Atmore, Alabama is looking for a Collection Specialist. Your role will involve contacting customers about overdue payments, managing accounts, and assisting in sales. You must have a High School Diploma or GED and at least six months of relevant experience. The role requires you to travel for collections and to uphold customer service standards. Join a team dedicated to helping others while achieving sales goals.