Collections Specialist: Outbound Calls & Bonuses

World Acceptance Corporation; Greenville (SC); On-site; USD 33,000 - 42,000; Full time

Job summary

World Acceptance Corporation is seeking a Collections agent in Greenville, South Carolina. You will make outbound collection calls on delinquent customer accounts and process correspondences in compliance with FDCPA, contributing to recovery efforts while maintaining professionalism.

The role emphasizes teamwork, multitasking, confidentiality and strong communication. You will work in a fast-paced, office‑based environment with regular hours and potential additional hours based on business needs.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Ability to work in a team and maintain confidentiality.

Responsibilities

• Make outbound collection calls on delinquent accounts.
• Process correspondences with FDCPA compliance.
• Maintain knowledge of functional area and company policies.
• Provide feedback to management for process improvements.
• Collaborate effectively within a team environment.
• Possess flexibility for occasional extended hours or weekends.

Skills

Teamwork

Multi-tasking

Prioritization

Adaptability

Confidentiality

PC skills

Communication

Education

High School Diploma or GED

Tools

Call center software

Job description

World Acceptance Corporation is seeking a Collections agent in Greenville, South Carolina. You will make outbound collection calls on delinquent customer accounts and process correspondences in compliance with FDCPA, contributing to recovery efforts while maintaining professionalism.

The role emphasizes teamwork, multitasking, confidentiality and strong communication. You will work in a fast-paced, office‑based environment with regular hours and potential additional hours based on business needs.