Customer Care Specialist — Growth & Benefits

World Acceptance Corporation; Greenville (SC); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Paid vacation

Paid holidays

Paid sick days

401(k) plan

Job summary

World Acceptance Corporation is seeking a Customer Care Associate to join our busy call-center environment in Greenville, SC. You will handle incoming calls, assist customers with inquiries, and help resolve concerns with courtesy and accuracy.

The ideal candidate has prior call-center or financial-services experience, a High School Diploma or GED, strong problem-solving, and a commitment to quality service.

Qualifications

• Minimum high school diploma or GED.
• Experience in a call center or financial services preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Handle inbound calls from customers and answer inquiries.
• Assist customers and resolve concerns with courtesy.
• Provide feedback to management on process improvements.

Skills

Customer service

Call center experience

Financial services

Communication skills

Education

High School Diploma or GED

Job description

World Acceptance Corporation is seeking a Customer Care Associate to join our busy call-center environment in Greenville, SC. You will handle incoming calls, assist customers with inquiries, and help resolve concerns with courtesy and accuracy.

The ideal candidate has prior call-center or financial-services experience, a High School Diploma or GED, strong problem-solving, and a commitment to quality service.