Collections Specialist - On-Site in Buchanan

Creative Financial Staffing, LLC; Buchanan (IN); On-site; USD 32,000 - 48,000; Full time

Job summary

Creative Financial Staffing, LLC is seeking a Collections Specialist to join our on-site team in Buchanan, MI. You will be responsible for contacting customers, negotiating payment arrangements, and maintaining accurate records of collections activity.

This role plays a key part in protecting cash flow and aging balances for a local employer with a long-standing presence. Ideal candidates bring at least 2 years in collections or AR, strong communication and negotiation skills, and experience

Qualifications

• Minimum 2 years of experience in collections, accounts receivable, or customer service.
• Strong communication and negotiation skills.
• Proficiency in accounting or CRM software (e.g., QuickBooks, Salesforce, or similar).

Responsibilities

• Contact customers regarding overdue accounts and negotiate payment arrangements
• Monitor aging reports and elevate unresolved accounts as needed
• Maintain accurate records of communications and payment activity
• Collaborate with internal departments to resolve billing disputes
• Prepare reports on collection activity and account status

Skills

Communication

Negotiation

Tools

QuickBooks

Salesforce

Job description

Creative Financial Staffing, LLC is seeking a Collections Specialist to join our on-site team in Buchanan, MI. You will be responsible for contacting customers, negotiating payment arrangements, and maintaining accurate records of collections activity.

This role plays a key part in protecting cash flow and aging balances for a local employer with a long-standing presence. Ideal candidates bring at least 2 years in collections or AR, strong communication and negotiation skills, and experience