Collections & Customer Service Specialist (Flexible Hours)

Healthcare Support Staffing; Frisco (TX); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, and Vision benefits

Positive work environment

Job summary

A leading healthcare staffing company in Frisco, TX, is seeking a Collection / Customer Service Representative to provide exceptional customer service while managing collections. Responsibilities include maintaining documentation of all collection activities and ensuring adherence to policies. The ideal candidate should have at least one year of call center customer service experience and six months in collections. This position offers a flexible schedule, competitive pay of $15-$16 per hour, and benefits including medical, dental, and vision.

Qualifications

• 1+ year call center customer service experience.
• 6mo+ collection experience from any relevant field.

Responsibilities

• Provide quality customer service while performing collections.
• Maintain accurate documentation of all activities.
• Inform management about operational issues affecting performance.

Skills

Customer Service

Communication

Problem-Solving

Education

High School Diploma or equivalent

Job description

A leading healthcare staffing company in Frisco, TX, is seeking a Collection / Customer Service Representative to provide exceptional customer service while managing collections. Responsibilities include maintaining documentation of all collection activities and ensuring adherence to policies. The ideal candidate should have at least one year of call center customer service experience and six months in collections. This position offers a flexible schedule, competitive pay of $15-$16 per hour, and benefits including medical, dental, and vision.