Collections Specialist – In-Office Role with Growth & Benefits

AIR Communities; Denver (CO); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Rent discount 25%

Health insurance

Dental insurance

Vision insurance

Life insurance

HSA/FSA plans

Short/long-term disability

401(k) with employer matching 6%

Paid time off

Paid parental leave

Tuition assistance

Community service time

Commuter benefits

Pet insurance

Career growth

Job summary

AIR Communities, headquartered in Denver, CO, is a major owner and operator of multifamily housing. The Collections Specialist will join the Shared Service Center in the Denver Tech Center to contact account holders and collect outstanding payments, balancing professionalism with timely collections.

This in-office role requires strong communication and negotiation skills, the ability to work independently, and dedication to accuracy.

Qualifications

• Computer literacy and ability to learn new systems.
• Good verbal and written communication skills.
• Ability to negotiate and stay professional under pressure.
• Ability to maintain patience and manage stress in challenging conversations.

Responsibilities

• Balance professionalism with ensuring timely payments.
• Contact delinquent account holders by telephone or in writing.
• Prepare late notices, process filings, collect rental payments, review warrants of restitution, and establish payment plans.
• Follow up with customers on established payment plans and document collection activities.
• You may recommend charge-offs.

Skills

Communication

Negotiation

Independence

Patience

Stress management

Professionalism

Job description

AIR Communities, headquartered in Denver, CO, is a major owner and operator of multifamily housing. The Collections Specialist will join the Shared Service Center in the Denver Tech Center to contact account holders and collect outstanding payments, balancing professionalism with timely collections.

This in-office role requires strong communication and negotiation skills, the ability to work independently, and dedication to accuracy.