Collections Specialist - Multifamily Property Portfolio

Land & Apartments, LLC; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Land & Apartments, LLC is seeking a detail-oriented Collections Specialist to oversee collection activity across its multifamily portfolio. You will work closely with Property Management and Accounting to monitor balances, resolve discrepancies, and ensure compliant collection efforts.

The ideal candidate has experience with accounts receivable, strong communication skills, and the ability to handle sensitive collection matters professionally in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred in accounting, finance, business, or related field.
• 2+ years of experience in collections, accounts receivable, property management, accounting, or related field preferred.
• Experience in multifamily residential property management or resident collections strongly preferred.
• Strong understanding of accounts receivable and collection practices.
• Excellent written and verbal communication skills.

Responsibilities

• Monitor resident accounts and delinquency across the portfolio.
• Review aging and delinquency reports and actively follow up on outstanding balances.
• Contact residents regarding past-due balances via phone, email, and written correspondence.
• Maintain detailed documentation of collection efforts and communications.
• Coordinate with Property Managers and onsite teams to address delinquent accounts.

Skills

Communication skills

Organization

Attention to detail

Time management

Problem solving

Independent with collaboration

Education

High school diploma or equivalent

Degree in accounting/finance/business preferred

Tools

Microsoft Excel

Outlook

AppFolio or similar PM software

Job description

Land & Apartments, LLC is seeking a detail-oriented Collections Specialist to oversee collection activity across its multifamily portfolio. You will work closely with Property Management and Accounting to monitor balances, resolve discrepancies, and ensure compliant collection efforts.

The ideal candidate has experience with accounts receivable, strong communication skills, and the ability to handle sensitive collection matters professionally in a fast-paced environment.