Apartment Accounts Receivable Assistant

AIR Communities; Denver (CO); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Pay rate + commissions

25% Rent Discount

Insurance options

401(k) plan

Paid time off

Parental leave

Tuition reimbursement

Community service time

Commuter benefits

Pet insurance

Discounts

Career growth

Job summary

AIR Communities, headquartered in Denver, CO, is one of the nation’s largest owners and operators of multifamily housing. The entry level Apartment Accounts Receivable Assistant will be part of our Shared Service Center in the Denver Tech Center, focusing on delinquent payments and collections for AR accounts.

You will strike a balance between professionalism and timely collections, with strong communication and negotiation skills, and work to bring accounts current through calls, notices, and

Qualifications

• Excellent communication and negotiation skills.
• Ability to work independently and stay composed in difficult conversations.
• Professionalism and composure during challenging calls or meetings.
• Patience and ability to handle stress while collecting payments.
• Comfort with learning new office software and systems.

Responsibilities

• Balance professionalism with ensuring timely payments.
• Contact delinquent account holders by phone or written notice to bring accounts current.
• Prepare late notices, process filings, collect rent, and discuss payment plans.
• Follow up on payment plans and document collection activities; may recommend charge-offs.

Skills

Communication skills

Negotiation

Independence

Professionalism

Patience under pressure

Computer literacy

Job description

AIR Communitiesis headquartered in Denver, CO and is one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets.At AIR,we value integrity, respect, collaboration, customer focus, and performance.These values are brought to life by our teammates, who are ultimately responsible for our success.When you join our team, you'll work alongside the most dedicated professionals in the industry andopen the door to unlimited career opportunities.

Where You Will Work

Our corporate office is located in theDenver Tech Center. Our office spans the top two floors of the building and features expansive views of the mountains and the downtown skyline.

AIR values relationships and the benefits from working side by side with teammates, thereforethis position will bein-office 5 days a weekto support central administrative operations.

Job Description

The entry levelApartment Accounts Receivable Assistant ispartofour Shared Service Center team, located in the heart of the Denver Tech Center. We are looking for a skilled Collections Specialist to contact account holders and collect outstanding payments.

A bit more about what you’ll do…

• You will strike a balance between professionalism and ensuring timely payments.
• You have excellent communication and negotiation skills, as well as an ability to work independently.
• You’ll contact delinquent account holders by telephone or in writing and request payment to bring the account current.
• You’ll prepare late notices, process legal filings, collect rental payments, review warrants of restitution, conduct evictions, and establish alternative payment plans or other processes for payment of delinquent accounts.
• You’ll follow up with customers on established payment plans and document collection activities. You may recommend charge-offs.

Qualifications

• Computer literacy, and ability to learn new systems.
• Capacity to utilize a variety of office equipment.
• Good communication skills, both verbally and in writing.
• Ability to maintain professionalism and composure during challenging conversations.
• Ability to retain patience and manage stress.
• Skilled in negotiation.

Additional Information

What We Offer

AIRoffers attractive total compensation packages designed to recognize and reward performance including:

• Expected pay rate of $21-$23/hr base pay plus commission potentials based on collections performance, offering strong additional earning potential.You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• 25% Rent Discountat any AIR community (a rental application is required, and certain exclusions apply).
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• 401(k) planwith employer matching contribution up to6%.
• Paid time off includingvacation, sick time, and 14holidays.
• Paid parental leaveof up to 16 weeks.
• Tuition assistance program and up to100% reimbursementfor job-related certifications and licenses.
• 15 hours ofpaid time annually forcommunity service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training,andcareer growth.

What You Need to Know

Application Deadline: The initial deadline for applications is 8/6/2026

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-paneldrug screening thatexcludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.