Collection Clerk

IT Accel, Inc.; Wayne (NJ); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading accounts management firm in New Jersey is seeking a dedicated professional to oversee overdue accounts. You will engage with clients to resolve payment discrepancies and develop effective collection strategies. Ideal candidates should have 3-5 years of experience in accounts receivable or collections along with a high school diploma. This role offers an opportunity to work within the residential mortgage sector, showcasing skills in communication and organization.

Qualifications

• 3-5 years of experience in accounts receivable or collections.
• Strong understanding of delinquent accounts management.
• Experience in the residential mortgage industry.

Responsibilities

• Monitor and manage delinquent accounts for timely payment.
• Communicate with clients to resolve payment issues.
• Analyze aged receivables to identify trends.

Skills

Detail-oriented

Organizational skills

Verbal communication

Written communication

Multi-task management

Education

High School diploma or GED

Tools

Accounting software

Job description

Role Overview

We are seeking a dedicated professional to oversee the management and resolution of overdue accounts, ensuring the timely recovery of outstanding payments. This role involves engaging with clients through various communication channels to address payment discrepancies and develop effective collection strategies.

Responsibilities

• Monitor and manage delinquent accounts to ensure timely collection of outstanding payments.
• Communicate with clients via phone, email, and written correspondence to resolve payment issues.
• Analyze aged receivables reports to identify trends and develop strategies for collection.
• Maintain accurate records of all collection activities and client communications.
• Collaborate with other departments to address any issues related to accounts receivable and improve overall processes.

Required Skills

• Highly detail-oriented with excellent organizational skills.
• Ability to manage multiple tasks simultaneously.
• Strong written and verbal communication skills.
• Experience in the residential mortgage industry.

Required Experience

• High School diploma or GED with proven experience.
• 3-5 years of experience in accounts receivable or collections, with a strong understanding of delinquent accounts management.

Preferred Experience

• Experience with residential mortgages and related financial products.
• Familiarity with accounting software and tools used for tracking receivables.
• Certification in credit and collections management or related field.