Collections Specialist - Hybrid | Growth & Stability

Jobot; Lauderdale (MN); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Platinum Benefit Package - Low Deduct.

Job summary

Jobot is seeking a Collections Specialist in Lauderdale, MN. The role is on-site and focused on managing an assigned accounts receivable portfolio with proactive outreach and precise documentation.

You will escalate where needed and collaborate with sales to protect cash flow while delivering excellent customer service. Ideal candidates have 1+ year in collections or AR, strong communication, and a resilient, detail-oriented approach.

Qualifications

• 1+ year of collections or accounts receivable experience preferred.
• Clear, professional written and verbal communication.
• Thick skin and a service mindset with internal and external partners.
• Strong organization and documentation habits.
• ERP experience is a plus.

Responsibilities

• Manage an assigned collections portfolio with timely, documented outreach.
• Lead with email outreach, then follow up by phone if no response within two weeks.
• Follow established escalation process and partner with internal sales when needed.
• Maintain detailed notes on every account touchpoint.
• Support reduction of past-due balances during period of growth.
• If hired permanently, partner with customers, sales agents, and branch managers nationwide; assist credit memos and resolve issues.

Skills

Collections experience

Written & verbal communication

Customer-facing service mindset

Organization & documentation

ERP experience

Education

Degree or internship experience considered

Tools

ERP software

Job description

Jobot is seeking a Collections Specialist in Lauderdale, MN. The role is on-site and focused on managing an assigned accounts receivable portfolio with proactive outreach and precise documentation.

You will escalate where needed and collaborate with sales to protect cash flow while delivering excellent customer service. Ideal candidates have 1+ year in collections or AR, strong communication, and a resilient, detail-oriented approach.