Collections Specialist (Contractor) - Westminster, CO

Swisslog Healthcare; Denver (CO); Hybrid; USD 34,000 - 39,000; Full time

Job summary

KUKA in Westminster, CO is seeking a full-time contractor for a Collections Specialist role. You will work in the office for two weeks to learn the role, then transition to a hybrid schedule (2 days in-office, 3 days remote if desired).

The team handles past-due payments for projects, parts, service, and SSA invoices and provides administration support. Responsibilities include making calls and sending emails to collect payments, logging notes in the collections system, preparing reports,

Qualifications

• Basic PC knowledge. MS Office including intermediate Excel is essential.
• Ability to become proficient in SAP as required.
• Commercial (B2B) Collections experience: at least 2 years.
• Other accounting/data processing experience: 2 years.

Responsibilities

• Use telephone and email contact to collect payments and resolve issues.
• Detail collection notes in Collections Management system.
• Report preparation and meeting attendance to discuss accounts.
• Audit and research accounts to clear remaining AR balances.
• Process refunds, write-offs, and other accounting entries.
• Process information requests (W-9s, address changes, statements).
• Review credit hold listing daily; release orders as needed.
• Follow up on missing purchase orders for parts, service, and SSA agreements.
• Create/update the Collections-Finance portion of the policy & procedures manual.
• Provide backup for credit card processing.
• Provide backup for cash posting.
• Advise manager of problems or opportunities.
• Goal: improve cash receipts and reduce Net Working Capital.
• Perform other duties as needed/assigned.

Skills

Commercial (B2B) Collections

MS Excel (intermediate)

Tools

SAP

MS Office

Job description

Collections Specialist (Contractor) - Westminster, CO

Discover your impact with KUKA

We are currently seeking a full-time contractor to join our Collections Specialist team. This individual will spend their first 2 weeks full-time here in our Westminster office, in order to learn the role and get to know the team. After the first two weeks, this position will transition to a hybrid role (2 days/week in office, 3 days remote if desired). The Collections Specialist team pursues collections of past-due projects, parts, service, and SSA invoices, with each team member providing administration to support a defined invoice type or region. Each Collections Specialist acts as their customers' advocate within the organization to recommend and/or implement changes essential to improving the level and quality of collections and administration.

Responsibilities

• Use telephone and email contact and follow-up correspondence, as needed, to collect payments due to the company and facilitate a resolution of outstanding collection issues.
• Detail all collection notes in Collections Management system.
• Report preparation and meeting attendance as necessary to discuss outstanding accounts with the management team.
• Audit and research projects and accounts to clear remaining Accounts Receivable balances.
• Process refunds, write-offs, and other miscellaneous accounting entries.
• Process information requests from customers (i.e. Form W-9’s, address changes, statements of account, etc.).
• Review credit hold listing daily; release orders as needed.
• Follow up on missing purchase orders for parts orders, on-demand service, and SSA agreements on an as-needed basis.
• Create and update the Collections-Finance portion of the policy & procedures manual.
• Provide backup support for credit card processing.
• Provide backup support for cash posting.
• Advise the appropriate manager of any problems or opportunities that may arise.
• The goal is to improve cash receipts and support the corporate goal of reducing Net Working Capital.
• Perform other duties as needed/assigned.

Application Requirements

What you need to succeed

• Basic PC knowledge. MS Office including intermediate Excel is essential.
• Ability to become proficient in the use of SAP as required.
• Commercial (B2B) Collections experience: at least 2 years.
• Other accounting/data processing experience: 2 years.

Desirable, but not Essential

• SAP (Accounts Receivable, Job cost reports, Over-Under billing reports, Aging’s). This can be taught but is essential to becoming proficient and effective.
• Understanding of Construction industry billing procedures.

Compensation: Pay range for this position is $25-28/hour.