Collections Specialist (Hybrid Position)

SWK Technologies; East Hanover (NJ); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Job summary

SWK Technologies seeks a Collections Specialist to manage receivables, contact clients, and ensure accurate invoicing. This role combines finance rigor with strong customer service and requires in-office presence as needed at our East Hanover, NJ headquarters.

Occasional travel to East Hanover is expected. Familiarity with ERP like Acumatica is a plus; competitive benefits include Health Care Plan, 401k, Life Insurance, and Paid Time Off.

Qualifications

• Experience in accounts receivable, collections or similar finance role.
• Familiarity with ERP accounting software, such as Acumatica.
• Willingness to travel to East Hanover, NJ HQ.

Responsibilities

• Manage customer accounts and receivable processes.
• Track outstanding payments and perform client follow-ups.
• Ensure accurate invoicing and maintain receivable documentation.
• Handle phone communications with clients and provide excellent service.

Skills

Customer service

Communication skills

Tools

Acumatica

Job description

SWK Technologies is focused on delivering innovative technological solutions that help businesses thrive. Our commitment to customer success drives us to provide tailored solutions that enhance operational efficiency. We are currently seeking a Collections Specialist to join our finance team, contributing to our mission by ensuring timely collection and management of receivables.

As a Collections Specialist, you will play a pivotal role in managing customer accounts, processing transactions, and ensuring accurate invoicing. Your responsibilities will include tracking outstanding payments, contacting clients for follow-ups, and maintaining documentation of all receivable transactions. The ideal candidate will have no hesitations in phone calls with our clients with excellent communication skills. This role is ideal for someone who enjoys talking with our clients and providing exceptional customer service. This role will require in-office presence as needed.

• Previous experience in accounts receivable, collections, or a similar finance role is required.
• Familiarity with ERP accounting software, such as Acumatica, is a plus.
• Occasional travel to our East Hanover, NJ Headquarters

Hourly rate $20-30

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)