Collections Specialist - AR, Billing & Recovery

Global Channel Management, Inc; Woburn (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Global Channel Management, Inc. is seeking a Collections Representative with 2+ years of experience in collections and accounts receivable.

The role focuses on collecting and reconciling balances for an existing customer base and ensuring billing accuracy going forward. Responsibilities include auditing lease documents or purchase orders for billing adjustments, initiating owner-initiated follow-ups, and handling past-due notices.

Qualifications

• 2+ years of collections and receivables experience.
• Experience with accounts receivable processes.
• Ability to audit lease documents or purchase orders for billing accuracy.

Responsibilities

• Collect and reconcile receivable balances for existing customer base, driving the balance through to resolution and ensuring that billing is accurate going forward.
• Audit lease documents or purchase orders to validate billing, identify necessary billing adjustments and complete paperwork to support changes.
• Initiate telephone contact and maintain proper follow up with assigned customer(s) and escalate to Supervisor when needed.
• Administer past due or default notices and coordinate with management to decide if an account should be written off, placed into litigation, or sent to a collection agency.

Skills

Accounts receivable

Purchasing orders

Collections

Job description

Global Channel Management, Inc. is seeking a Collections Representative with 2+ years of experience in collections and accounts receivable.

The role focuses on collecting and reconciling balances for an existing customer base and ensuring billing accuracy going forward. Responsibilities include auditing lease documents or purchase orders for billing adjustments, initiating owner-initiated follow-ups, and handling past-due notices.