Collections Specialist

Ryland Environmental Inc; Milledgeville (GA); Presencial; USD 40 000 - 55 000; Tempo integral

Resumo da oferta

Ryland Environmental Inc. in Milledgeville, GA is seeking a detail-oriented Collections Specialist to manage overdue accounts and pursue timely payments.

You will contact customers by phone, email, and mail, negotiate payment plans, and maintain accurate records of all collection activities. Ideal candidates have strong communication and negotiation skills, and can work independently or with teammates while ensuring compliance with company policies and applicable laws.

Qualificações

• High school diploma or equivalent; an associate or bachelor’s degree is a plus.
• Experience in collections or accounts receivable is preferred.
• Strong communication and negotiation abilities.
• Ability to handle confidential information with discretion.
• Proficient with Microsoft Office and CRM tools.
• Detail-oriented with strong time management.
• Able to work independently and in a team.

Responsabilidades

• Contact customers via phone, email, or mail to collect overdue payments.
• Negotiate payment plans and settlements with customers when necessary.
• Maintain accurate and up-to-date records of collection activities and customer interactions.
• Collaborate with internal departments to resolve billing disputes and discrepancies.
• Monitor accounts to identify delinquent payments and take follow-up actions.
• Prepare reports on collection status and progress for management review.
• Ensure compliance with company policies and laws relating to collections.

Conhecimentos

Communication

Negotiation

Discretion

Microsoft Office

CRM systems

Organization

Teamwork

Formação académica

High school diploma

Associate or Bachelor's degree

Ferramentas

CRM systems

Collections software

Descrição da oferta de emprego

We are seeking a detail-oriented and motivated Collections Specialist to join our team in Milledgeville, GA. The ideal candidate will be responsible for managing overdue accounts, contacting customers to collect payments, and maintaining accurate records of collection activities. This role requires excellent communication skills, a professional demeanor, and the ability to work independently to ensure timely resolution of outstanding balances.

Key Responsibilities

• Contact customers via phone, email, or mail to collect overdue payments.
• Negotiate payment plans and settlements with customers when necessary.
• Maintain accurate and up-to-date records of collection activities and customer interactions.
• Collaborate with internal departments to resolve billing disputes and discrepancies.
• Monitor accounts to identify delinquent payments and take appropriate follow-up actions.
• Prepare reports on collection status and progress for management review.
• Ensure compliance with company policies and relevant laws and regulations related to collections.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Previous experience in collections, accounts receivable, or a related field is a plus.
• Strong communication and negotiation skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficient in Microsoft Office Suite and experience with collections software or CRM systems.
• Detail-oriented with strong organizational and time management skills.
• Ability to work independently and as part of a team.