Strategic Collections & Payments Specialist

Ryland Environmental Inc; Milledgeville (GA); Vor Ort; USD 40.000 - 55.000; Vollzeit

Zusammenfassung

Ryland Environmental Inc. in Milledgeville, GA is seeking a detail-oriented Collections Specialist to manage overdue accounts and pursue timely payments.

You will contact customers by phone, email, and mail, negotiate payment plans, and maintain accurate records of all collection activities. Ideal candidates have strong communication and negotiation skills, and can work independently or with teammates while ensuring compliance with company policies and applicable laws.

Qualifikationen

• High school diploma or equivalent; an associate or bachelor’s degree is a plus.
• Experience in collections or accounts receivable is preferred.
• Strong communication and negotiation abilities.
• Ability to handle confidential information with discretion.
• Proficient with Microsoft Office and CRM tools.
• Detail-oriented with strong time management.
• Able to work independently and in a team.

Aufgaben

• Contact customers via phone, email, or mail to collect overdue payments.
• Negotiate payment plans and settlements with customers when necessary.
• Maintain accurate and up-to-date records of collection activities and customer interactions.
• Collaborate with internal departments to resolve billing disputes and discrepancies.
• Monitor accounts to identify delinquent payments and take follow-up actions.
• Prepare reports on collection status and progress for management review.
• Ensure compliance with company policies and laws relating to collections.

Kenntnisse

Communication

Negotiation

Discretion

Microsoft Office

CRM systems

Organization

Teamwork

Ausbildung

High school diploma

Associate or Bachelor's degree

Tools

CRM systems

Collections software

Jobbeschreibung

Ryland Environmental Inc. in Milledgeville, GA is seeking a detail-oriented Collections Specialist to manage overdue accounts and pursue timely payments.

You will contact customers by phone, email, and mail, negotiate payment plans, and maintain accurate records of all collection activities. Ideal candidates have strong communication and negotiation skills, and can work independently or with teammates while ensuring compliance with company policies and applicable laws.